Refund and Return Policy
Within Canada: $15 flat rate
For orders over $75: Free
If you purchased your product from a retailer, you must return it to the retailer. There are certain situations where only partial refunds are granted:
● The product has been used;
● Any item that is returned more than 30 days after delivery
Only regular priced items may be refunded. Sale items cannot be refunded.
To return your product, you should mail your product to: 71 Wellington Crescent, Spruce Grove, AB, T7X 1J9. This is a private address. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item. If you live nearby (near Spruce Grove, AB), and need to make a return or exchange, you may contact us at 780-819-0118 or email@example.com and we can arrange a drop off/pick up location to skip the shipping.
Contact us at firstname.lastname@example.org for questions related
to refunds and returns